I wasn’t sure what I was going to write about this morning. My mind was a bit fuzzy after having been awakened at 4:00am by Arran, the barfing beagle. Actually, all he did was retch a bit. He was hungry, so Bill fed him and all was well. I was annoyed, though, because the retching woke me from a pleasant dream. And when I woke up and got out of bed, I wasn’t as “woke” as I could have been. 😉

I started reading The Washington Post, as usual, and sure enough, found myself a topic. It came from an article about Vietnamese tenants in Manhattan who received an official letter from a city worker addressing them as “Chin Chong”. Included with the article was a photo of the correspondence– a window envelope with the words “Chin Chong” visible.

Apparently, this all started when an older White man came to check on the heating and water at Duc Pham’s New York City apartment. Pham said he seemed “polite and professional”, and took down the floor and apartment number but did not ask for names. Last week, Pham’s roommate woke him to show him a follow up letter sent by the city addressed to “CHIN CHONG”. Pham and his roommates are all Vietnamese.

So Pham did what everyone seems to do nowadays when they get offended. He posted the offending correspondence on social media. That action led the city housing authority to issue an apology. Further, an employee was suspended without pay, and the authority has launched an investigation into the matter. Given the recent uptick in racism against Asians in the United States, to include racially based attacks on Asian citizens, scapegoating Asians for the pandemic, and the deadly shootings at three Asian-run spas in the Atlanta area, this case is especially newsworthy and troubling.

Now… when I saw the words “Chin Chong”, I knew they were offensive. But I’m just one person. As I read the comments for this article, I came across one written by a guy named Bruce, who says he’s 67 years old and has never encountered the term “Chin Chong”. He wrote:

I am not trying to start a fight here, but I am 67, I have lived in or near NYC all my life, and I have never heard this phrase, and would not have known what it referred to.

Bruce was immediately taken to task for this comment by a woman named Michele, who wrote:

…you understand that the absence of you never having heard it doesn’t in any way negate it’s existence and the experience of those it’s directed towards? You understand that this statement is an example of minimizing and a microagression, yes? Finally you understand that stating “I am not trying to start a fight” isn’t a blanket excuse to say something so utterly nonsensical in the discussion correct?

A long thread ensued in which they went back and forth with each other. Honestly, I don’t see anything in Bruce’s initial comment that indicates any kind of micro-aggression on his part. Maybe, at most, Bruce’s comment just seems obtuse. Obviously, Pham and his roommates were offended by being called “Chin Chong”. Perhaps Bruce could have Googled the term, rather than asking about it on The Washington Post. I haven’t looked yet, but I’ll bet Urban Dictionary has it defined… Actually, in Urban Dictionary, it’s “Ching Chong”, and it’s described as a pejorative used by English speakers to mock Asian languages, especially Chinese.

I’m 48 years old, at this writing, and I do remember hearing that slur used when I was a kid, both in England and the United States. Most recently, I heard it used on Little Britain, which was a British comedy show that often included skits that were kind of racist. That show aired some time ago– from 2003-07– and I read last year that the creators, Matt Lucas and David Walliams, have said they are “very sorry” for playing characters of other races. However, I don’t remember hearing that term used nearly as often as I have heard other racist epithets that will remain nameless. Moreover, I don’t know Bruce. Maybe he really hasn’t been exposed to that term. His question actually could have been innocent.

Anyway, before I knew it, I had read the whole thread. Below are the screenshots.

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I won’t be surprised if someone accuses me of being a racist because I left the last comment. I don’t think what I wrote was racist. I simply don’t think that it’s necessary or helpful to attack people and make negative judgments about their characters simply based on a single comment on a news article. Granted, perhaps Bruce’s original comment was perhaps a bit “tone deaf”, but being tone deaf doesn’t make someone a racist. I gleaned a lot more about Michele from her aggressively “woke” comments than I did about Bruce. I haven’t looked at either of their profiles, but frankly, I would much rather have a conversation with Bruce than Michele, even if what she writes about him is 100 percent true… and I am not convinced that it is.

I know we’re living in challenging times. Racism is a huge problem worldwide, but especially in the United States. I understand that there are people who feel the need to “educate” others about it. A lot of them assume the mantle with gusto and go on full bore flame wars against anyone they perceive to be “insensitive” or unaware. I don’t think there is anything wrong with combatting racism. However, I do think that verbally attacking people– especially people you don’t know– is unhelpful in combatting racism.

Most people don’t like being publicly chastised or condescended to, especially when they truly meant no harm. While Michele obviously interprets Bruce’s comment as minimizing and “micro-aggressive”, to me, she comes off as openly aggressive, hostile, superior, and rude. I wouldn’t want to have a discussion with her, having witnessed that exchange. I think, if Michele’s goal is truly to defend the marginalized, she should change her approach to one that is less threatening.

I’ve mentioned this before in my blog, but I’m going to mention it again. I think there’s great value in the gentler approach. For some reason, Americans haven’t gotten the memo and feel like they have to aggressively denounce anyone who isn’t fully onboard the politically correct bandwagon. So they attack people– often total strangers– who post something that could or could not be construed as “offensive”. It’s one thing if someone posts something that is obviously belittling and nasty. It’s another, when something is only potentially so, and that could only be gauged by non-verbal cues that are simply unavailable in a written sense.

Maybe if Bruce and Michele had been speaking to each other in person, she could have concluded he was being offensive by his mannerisms or tone of voice. Or maybe if they’d had a recurring dialogue online, she could have more correctly gauged whether or not he was minimizing the plight of marginalized people. But I think it’s hard to accurately make those conclusions based entirely on the written words of a perfect stranger one has only encountered once in a lifetime. I didn’t get the sense that Bruce and Michele had ever met prior to that chance encounter on The Washington Post’s Facebook page.

I’ve found that gentle probing is good for finding out someone’s true intentions before you lower the boom on them, so to speak. To further illustrate what I mean, here’s an anecdote from my past. Back in the late 1990s, I attended Adult Children of Alcoholics meetings. I went, mainly because at the time, I was living with my parents and having to deal with my alcoholic dad, with whom I often clashed.

One time, a young, attractive woman who was studying massage therapy came to the meeting with some kind of putty. When it was her turn to speak, she told us about how she was learning how to treat the tough knots that plagued her clients. The putty was used as a training tool in that endeavor. She showed us how, if she attacked the putty aggressively, it wouldn’t yield to her touch. It would be resistant and rigid. But if she gently pressed it, the putty would slowly become more malleable and she could manipulate it with much more ease. She passed the putty around so we could experience it for ourselves. Ever since that presentation, I’ve thought of that lady with the putty whenever I witness someone aggressively attacking another person in a well-meaning attempt to do “good”.

If you want a more cliched idea about effecting change, there’s always that old saying, “You get more flies with honey than vinegar.” If you’re kind, understanding, and trying to see the other person in a good light in your approach, others may be more inclined to listen to you. Most people are normal, and don’t want to be hurtful or cruel to others. If they are not normal, you will eventually find that out if you maintain contact with them. At that point, you can change your approach accordingly. For most online interactions, you probably should consider trying to be somewhat reasonable and understanding… at least at first.

I highly doubt “Bruce” and the others in that thread who were responding to Michele learned anything new in that exchange, other than Michele is not a very nice person. I also doubt her efforts to make them more “woke” had much of a positive effect on them. Instead of focusing on what she was trying to say– which I assume was well-meaning– they were being defensive and had focused on the aggressive nature of her communication to them. She may have felt better in being so direct and condescending, but I doubt that approach led to anything good. I was uncomfortable and offended reading it, and I wasn’t even part of the conversation until the very end. I forced myself to read the whole thing, but I’ll bet a lot of people chose not to read it. We’ve got enough reasons to be hurt, offended, or irritated these days.

I was glad to see some people defending Bruce in that thread. It’s not that I don’t think his comment was a bit obtuse. It kind of was. I just don’t think launching a full blown nuclear attack against him, posting to him like he’s stupid, and assuming bad things about his character is useful, particularly when all he did was ask a question. There really is a dearth of mutual respect in our society and it’s having a serious effect on freedom of speech as well as mutual understanding. Angrily attacking people just leads to more attacks. It isn’t helpful, and doesn’t teach anyone anything. However, I also understand that people get frustrated and feel the need to vent. I just think it’s better to take out those frustrations in another venue, rather than in a public forum with perfect strangers. (which doesn’t mean that I don’t sometimes slip up myself)

As for Pham and his roommates, I am truly sorry that they had that experience with the city worker. I don’t know what it’s like to be Asian American, so I can’t personally relate to what they went through. But I’m willing to hear what they have to say and offer respect and kindness the best way I know how. I think everyone is deserving of at least that level of respect until they show the world that they’re not worthy. For example, Donald Trump has pretty much lost all of my respect, but that’s because he shows so little to anyone else. When it comes down to it, Bruce’s initial comment wasn’t, on its face, offensive. A “woke” stranger assigned a motive to him and attacked him, rather than giving him the benefit of the doubt. A more gentle probe, rather than an aggressive reprimand, would have likely been more effective and educational for everyone. Or, at least that’s my take… but again, I’m only one person.